Our value creation model 




To be resilient in a complex geopolitical, economic and regulatory context

To meet growing demand for connectivity and digital services 

To seize risks and opportunities linked to the rise of new technologies (AI, networks of the future, etc.) 

To reconcile innovation with sustainable development to shape a responsible digital industry and adhere to the Paris Climate Agreement 


Rolling out and operating reliable, useful and resilient networks

Marketing innovative and secure digital services


People

137,000 employees 

97% of employees completed at least one training program 

36.2%: women in the workforce 

Industrial assets 

Fiber: 71.7 m households connectable to FTTH worldwide, including 48.9 m rolled out by Orange in Europe and 4.1 m in Africa and the Middle East  

4G: almost 99% of the population covered on average in our 8 European countries and 17 countries covered in Africa  and the Middle East 

5G available in 7 countries in Europe and 2 countries in Africa and the Middle East 

450,000 km of submarine cables owned or co-owned 

Commercial assets 

4,900 stores worldwide 

32 cyber threat detection centers worldwide 

USD 18.4 bn: Orange’s brand value in 2023 (Brand Finance ranking) 

Intellectual assets 

€613 m dedicated to Research & Development 

7 research chairs funded as part of Orange Innovation 

59 start-ups in the Orange Ventures portfolio 

Financial assets 

€35.1 bn in equity 

2.05x: controlled debt ratio 

€6.8 bn in eCapex 

Environmental assets 

A 2025 decarbonization trajectory based on the Science Based Targets initiative (SBTi) and a commitment to net zero carbon by 2040 

30 of our 50 largest suppliers in terms of expenditure committed¹ to SBTi 

20% of our total supplier score in IT&N² purchase decisions are based on CSR criteria 

Social and societal assets 

Member of the JAC³, to assess, develop, and control the implementation of CSR principles among suppliers 

22 Orange Digital Centers 

22 countries offering affordable features phones 

People 

85% of employees say they are proud to work at Orange 

7.94% of shareholder base made up of employees and former employees 

34.1% women in management networks 

Industrial assets 

No. 1 for mobile network quality in France for the 13ᵗʰ year running (Arcep) 

European leadership in fiber with 14.3 m customers and in convergence with 11.9 m customers 

1.2 m fiber customers in Africa and the Middle East 

Commercial assets 

298 m individual customers, businesses, and operators 

34.1 m active Orange Money customers 

60% of Orange countries leaders or at parity in NPS (Net Promoter Score) 

Intellectual assets 

No. 1 European telecom operator in intellectual property with over 10,500 patents, including more than 200 new patented inventions in 2023 

Awarded the GEEIS-AI label for inclusive artificial intelligence 

Financial assets 

€13.0 bn in EBITDAaL, 6.7%: ROCE⁴ of telecom activities 

€3.7 bn in organic cash-flow from telecom activities 

€2.9 bn in free cash flow all-in from telecom activities 

€0.85: net result per share (EPS⁵), €0.72: dividend per share⁶

Environmental assets 

37.4% reduction in CO2 emissions between 2015 and 2023 (scopes 1 and 2)⁷

25.4%: collection rate for used mobiles vs sold by Europe⁸

2.9% of mobile devices sold by Europe are reconditioned⁸

Nearly 1% of IT&N² equipment purchases made up of refurbished products 

Social and societal assets 

890 corrective action plans carried out after CSR audits conducted under the JAC3  

1.8 million beneficiaries of our free digital training programs since 2021 

250,000 households equipped with individual solar kits in 12 countries 

(1) Representing around 60% of total Group spending in scope 3 purchase categories. (2) IT & Networks. (3) Joint Alliance for CSR. (4) Return on capital employed. (5) Earnings per share. (6) Subject to approval at the Shareholders Annual General Meeting (payable in 2024). (7) On a comparable basis. (8) Eight Orange countries in Europe. Data as at 31 December 2023.

Download our integrated annual report (opens in a new window)