Our value creation model
Our purpose
As a trusted partner, Orange gives everyone the keys to a responsible digital world
Our challenges
To be resilient in a complex geopolitical, economic and regulatory context
To meet growing demand for connectivity and digital services
To seize risks and opportunities linked to the rise of new technologies (AI, networks of the future, etc.)
To reconcile innovation with sustainable development to shape a responsible digital industry and adhere to the Paris Climate Agreement
Our professions and expertises
Rolling out and operating reliable, useful and resilient networks
Marketing innovative and secure digital services
Assets
People
137,000 employees
97% of employees completed at least one training program
36.2%: women in the workforce
Industrial assets
Fiber: 71.7 m households connectable to FTTH worldwide, including 48.9 m rolled out by Orange in Europe and 4.1 m in Africa and the Middle East
4G: almost 99% of the population covered on average in our 8 European countries and 17 countries covered in Africa and the Middle East
5G available in 7 countries in Europe and 2 countries in Africa and the Middle East
450,000 km of submarine cables owned or co-owned
Commercial assets
4,900 stores worldwide
32 cyber threat detection centers worldwide
USD 18.4 bn: Orange’s brand value in 2023 (Brand Finance ranking)
Intellectual assets
€613 m dedicated to Research & Development
7 research chairs funded as part of Orange Innovation
59 start-ups in the Orange Ventures portfolio
Financial assets
€35.1 bn in equity
2.05x: controlled debt ratio
€6.8 bn in eCapex
Environmental assets
A 2025 decarbonization trajectory based on the Science Based Targets initiative (SBTi) and a commitment to net zero carbon by 2040
30 of our 50 largest suppliers in terms of expenditure committed¹ to SBTi
20% of our total supplier score in IT&N² purchase decisions are based on CSR criteria
Social and societal assets
Member of the JAC³, to assess, develop, and control the implementation of CSR principles among suppliers
22 Orange Digital Centers
22 countries offering affordable features phones
Value created
People
85% of employees say they are proud to work at Orange
7.94% of shareholder base made up of employees and former employees
34.1% women in management networks
Industrial assets
No. 1 for mobile network quality in France for the 13ᵗʰ year running (Arcep)
European leadership in fiber with 14.3 m customers and in convergence with 11.9 m customers
1.2 m fiber customers in Africa and the Middle East
Commercial assets
298 m individual customers, businesses, and operators
34.1 m active Orange Money customers
60% of Orange countries leaders or at parity in NPS (Net Promoter Score)
Intellectual assets
No. 1 European telecom operator in intellectual property with over 10,500 patents, including more than 200 new patented inventions in 2023
Awarded the GEEIS-AI label for inclusive artificial intelligence
Financial assets
€13.0 bn in EBITDAaL, 6.7%: ROCE⁴ of telecom activities
€3.7 bn in organic cash-flow from telecom activities
€2.9 bn in free cash flow all-in from telecom activities
€0.85: net result per share (EPS⁵), €0.72: dividend per share⁶
Environmental assets
37.4% reduction in CO2 emissions between 2015 and 2023 (scopes 1 and 2)⁷
25.4%: collection rate for used mobiles vs sold by Europe⁸
2.9% of mobile devices sold by Europe are reconditioned⁸
Nearly 1% of IT&N² equipment purchases made up of refurbished products
Social and societal assets
890 corrective action plans carried out after CSR audits conducted under the JAC3
1.8 million beneficiaries of our free digital training programs since 2021
250,000 households equipped with individual solar kits in 12 countries
(1) Representing around 60% of total Group spending in scope 3 purchase categories. (2) IT & Networks. (3) Joint Alliance for CSR. (4) Return on capital employed. (5) Earnings per share. (6) Subject to approval at the Shareholders Annual General Meeting (payable in 2024). (7) On a comparable basis. (8) Eight Orange countries in Europe. Data as at 31 December 2023.