Human skills at the core of digital transformation


Carolina Diaz-Lönborg

Business developer, Kokoroe

Innovation is driving the fourth industrial revolution. It has ushered in artificial intelligence, the collaborative economy and social networks. But the skills we’ll need tomorrow might not be the ones we have in mind today. The World Economic Forum has identified 10 skills we will need going forward. Leadership will have to be inclusive and collaborative. Leaders will need to accommodate new ideas, including less conventional ones, put forward by employees. They will need empathy to encourage team members to share their views without feeling judged. Critical thinking will be big in the future and needs to be encouraged. Creativity, collaboration and emotional intelligence also rank among the top 10 new skills we need to hone.

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In our digital world, we also need to get better at adapting. The University of Oxford claims that 50% of the jobs required today will disappear by 2025. The things you learn at school aren’t enough to take you through your whole career. Everyone – students, employees, entrepreneurs and self-employed people – has to keep learning and expanding their knowledge every day. Today’s top leaders – Bill Gates and Jack Ma, for instance – all say their success stems from the fact they have never stopped learning. In the near future, technical skills alone won’t be enough. The human factor is what will make a difference. We will all need to know how to adapt, to grow personally and professionally, throughout our life.

Fabien Bouyer

Be yourself: it pays!

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